The customer experience (CX) is changing and video is at the forefront of communicating and providing value for customer education. Flexible, scalable, and efficient, video is the preferred choice of many leading brands. During our
This is an excerpt from the full article that first appeared on CustomerThink on March 25, 2021. With social distancing limiting face-to-face interaction, and the transition to remote work and school, more people than ever
Seth Marlow, VP of North American Sales and Customer Success at SundaySky, explores how brands can leverage digital experience platforms to adapt their customer onboarding and excel at CX. Read the full article to learn
SundaySky is helping some of the world’s top brands drive breakthrough levels of customer engagement, and, concurrently, major business value. Our customers use SundaySky video-powered experiences to solve different customer experience (CX) challenges, but the
Often when we meet with a new customer, we hear things like, “This is great! Let’s include an individualized video in every email we send.” Or “I…
Consumers are sick of being constantly bombarded by brands – pop-up ads in their mobile apps, spam emails all day long and pre-roll ads that precede the…
When we work with a brand to deploy a SmartVideo program we do so with the intent to deliver success based on the brand’s definition of success.…
How SmartVideo can jump email marketer hurdles of ‘lacking video content’ and ‘video production costs.’
Five traits of SmartVideo champions.
A very intelligent CMO defined 5 criteria for his team to look for in applying SmartVideo to their objectives. SmartVideo can provide value when 1 of these 5 criteria apply and outstanding value when you find all 5.