A New View: The Democratization Of Video For Business

Forbes The Democratization Of Video For Business

Change in the world of video over the last decade has been staggering. Just years ago, highly curated videos at scale were reserved for businesses with deep pockets, resources and lots of time. Today, however, editing suites and expensive cameras have given way to handheld devices and cloud-based software platforms. Video has been democratized. That said, the issue with video now is ensuring content is easy to create, personalize, distribute and optimize at scale.

What Is a Good NPS and How Is It Measured?

What is a good NPS

What constitutes a good Net Promoter Score, and why? Comparing NPS results for your company versus your competitor can benefit your business through better CX knowledge. However, you first have to understand what a “good” NPS means — as well as some tips on how you can improve it. (Hint: use video!)

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