Reviving The Customer Experience in Healthcare
Customer experience in healthcare shouldn’t start and stop in the waiting room. Explore new ways to improve CX in healthcare with our prescription: video.
Author: Kelly Gentile
Posts by Kelly Gentile
SelectBlinds: Easing Shopper Uncertainty & Reinforcing Brand Value
SelectBlinds is a fast-growing internet retailer that offers a vast array of easy self-install blinds that meet any customer’s unique needs. The direct-to-consumer brand set out to re-engage skeptical consumers by communicating the retailer’s product portfolio
How to Leverage Video to Improve Customer Experience in Banking
It’s never been easier for consumers to shop around for a bank that meets their needs. It’s also not unusual for consumers to have accounts at more than one bank or even switch banks completely
Transformational CX: Video-Powered Experiences Meet Consumers’ Demands
Brands have a customer engagement problem. Here’s how they can transform their digital experiences across customer journeys and revitalize consumer engagement. Download this whitepaper to: Understand how to mend the consumer engagement gap at four
Create A Compelling CX With The Flexibility To Quickly Modify Messaging During Uncertain Times
With the rapid developments stemming from COVID-19, the need to quickly and efficiently update and modify marketing communications with empathy is critical.
Grow Investor Confidence in Retirement Services Through Personalized Video Experiences
Learn five opportunities where retirement service institutions can leverage video-powered experiences across the investor journey to drive break through outcomes at moments of consequence; high-stakes points when the customer relationship can be broken in an instant.
9 Video-Powered Experience Terms You Should Know
Here are some common terms that people have questions about when building an individualized video marketing program with us, and the information about them that we usually share.
Battle of the Brands—The Power of Personalization
A recent consumer study asked customers of some of the top brands in the world to rate the brands’ efforts in both personalization and video use. The survey consisted of statements referencing the brands’ personalization
Battle of the Brands: The Customer Satisfaction Edition the Power of Personalization & Video by Channel
A recent survey conducted by SundaySky sheds light on how video marketing acts a tool when it comes to personalization, writes Guy Atzmon, Senior Vice President of Product & Creative, SundaySky.
70% of brands employ personalised video ad strategies
Personalised video advertising strategies are utilised by over 70% of brands which rank in the top ten for personalisation or video efforts, according to research from SundaySky, the video marketing and personalisation company.
