What Is a Good NPS and How Is It Measured?

What constitutes a good Net Promoter Score, and why? Comparing NPS results for your company versus your competitor can benefit your business through better CX knowledge. However, you first have to understand what a “good” NPS means — as well as some tips on how you can improve it. (Hint: use video!)

Albertsons

Scaling dynamic video circulars across 10 banners and 2,200 stores.