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Author: Madeline Tolge

Profile picture of Madeline Tolge

Posts by Madeline Tolge

SundaySky Video Experience Creator Now Available on SAP® Store

Posted on October 18, 2021

SundaySky Video Platform delivers 20-30% engagement improvement, deepens customer relationships through integration with SAP Commerce Cloud SundaySky, an SAP® silver partner and leader in video experiences, today announced that the SundaySky Video Experience Creator is now available on SAP

Posted in News & Press

Breathing New Life into Healthcare and the Patient Experience

Posted on August 13, 2021

David Edelman, Digital Marketing Transformation Executive Advisor and former CMO of Aetna, describes how technology finally brings modern CX to healthcare. Forrester analysts found that less than 50% of consumers used their health insurer or healthcare

Posted in News & Press

Adobe Partners to Optimize the Post-Transaction CX

Posted on November 6, 2020

Brands competing on customer experience often focus on the moments leading up to purchase. What comes next, the post-sale experience is gaining well-deserved attention. This article discusses the importance of providing customers with a positive

Posted in News & Press

Level up your customer experience with emotional intelligence

Posted on November 3, 2020

Apryl Casale, Director of Product and Solutions Marketing, writes about emotional intelligence and the digital customer experience. Emotional intelligence (EI) is the ability to handle interpersonal relationships (and customer relationships) empathetically. Apryl offers key ingredients

Posted in News & Press

The Tech Talks Daily Podcast: Sunday Sky – The Video Experience Platform for CX

Posted on November 3, 2020

Jim Dicso shares how SundaySky supports brands to reshape customer experiences using emotionally intelligent, interactive multimedia. Listen to the podcast to learn how customers like Kaiser Permanente, DISH, and Comcast lead with empathy to better

Posted in News & Press

How Marketers Can Fully Leverage the Power of Video

Posted on November 2, 2020

This article describes how Merkle and SundaySky partner to deliver business value with today’s most engaging medium. Read the full article to hear how video experiences:  Mitigate challenges typically associated with video production. Humanize customer

Posted in News & Press
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