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Level up your customer experience with emotional intelligence

Source: Adobe Read Full Article

Partnerships Customer Experience

Apryl Casale, Director of Product and Solutions Marketing, writes about emotional intelligence and the digital customer experience. Emotional intelligence (EI) is the ability to handle interpersonal relationships (and customer relationships) empathetically. Apryl offers key ingredients and considerations that enable brands to stay nimble and adapt messaging in today’s world.

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Level up your customer experience with emotional intelligence

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