SundaySky Video Platform delivers 20-30% engagement improvement, deepens customer relationships through integration with SAP Commerce Cloud SundaySky, an SAP® silver partner and leader in video experiences, today announced that the SundaySky Video Experience Creator is now available on SAP
David Edelman, Digital Marketing Transformation Executive Advisor and former CMO of Aetna, describes how technology finally brings modern CX to healthcare. Forrester analysts found that less than 50% of consumers used their health insurer or healthcare
Brands competing on customer experience often focus on the moments leading up to purchase. What comes next, the post-sale experience is gaining well-deserved attention. This article discusses the importance of providing customers with a positive
Apryl Casale, Director of Product and Solutions Marketing, writes about emotional intelligence and the digital customer experience. Emotional intelligence (EI) is the ability to handle interpersonal relationships (and customer relationships) empathetically. Apryl offers key ingredients
Jim Dicso shares how SundaySky supports brands to reshape customer experiences using emotionally intelligent, interactive multimedia. Listen to the podcast to learn how customers like Kaiser Permanente, DISH, and Comcast lead with empathy to better
This article describes how Merkle and SundaySky partner to deliver business value with today’s most engaging medium. Read the full article to hear how video experiences: Mitigate challenges typically associated with video production. Humanize customer
