Where Do Customer Loyalty and Recommendations Come From?
Customer loyalty and recommendations stem from two key elements: quality and innovation. Brands need to constantly innovate to drive recommendations.
Customer loyalty and recommendations stem from two key elements: quality and innovation. Brands need to constantly innovate to drive recommendations.
Key insights from leading brands adopting a customer-centric strategy are proving that we are in the “Age of the Customer,” at the Forrester Customer Experience Forum.
Macy’s is one of the top brands in the online video market, utilizing omnichannel marketing to engage with the “connected consumer.”
Five considerations and applications for ensuring successful customer engagement with online video.
Why telcos like AT&T are embracing personalized video to combat billing statement confusion.
SundaySky, the creator of SmartVideo, today announced that Lenovo, a personal technology company and the world’s second-largest PC vendor, selected SundaySky’s SmartVideo technology to deliver personalized, real-time video experiences throughout its online product catalog.