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Personalized videos cure phone-bill shock

Source: Israel21C Read Full Article

Customer Care Telecommunications

When you think of your phone or Internet provider, the words “great customer service” probably don’t come readily to mind. But that’s what some customers of US telecommunications giant AT&T are saying when they get their bills. That’s because AT&T provides personalized video explanations of those bills, built by under-the-radar Israeli startup SundaySky.

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Personalized videos cure phone-bill shock

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