UnitedHealthcare (UHC) utilizes SundaySky’s video-powered experiences to welcome new members at moments of confusion. Individualized videos help new customers better understand their coverage and the details of their plan and help UHC generate customer satisfaction, offer clarity at key moments, and put in place the foundation for rewarding customer relationships.
First time a new member logs into their account portal
Compulsory view within account portal upon first login & subsequent optional view on Coverage & Benefits page any time after
Welcome & Onboarding