UnitedHealthcare uses SundaySky’s video-powered experiences delivered at moments of confusion to provide education on healthcare benefits and claims. Individualized videos provide step-by-step details of claims processing and billing, and help UnitedHealthcare facilitate customer empowerment, loyalty, and peace of mind.
Existing policyholders with a first time claim or claim above $100
Once a claim is received
Claims page within the post-authenticated portal
Billing & Customer Care