Video is increasingly critical to firms’ ability to win, serve, and retain their customers. To accelerate their performance in video, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 18 technology categories that support video initiatives. This report recommends that business leaders invest in Personalized Video due to its high business value.

The Financial Brand

Many financial institutions have realized that every new customer relationship must be cultivated and nurtured to optimize value and loyalty. The importance of deepening engagement through onboarding and building value with cross-selling has never been more important. This showcase provides recent examples of how banks and credit unions welcome, onboard and cross-sell new customers.

Looking to spice up your content marketing? Here are 5 tips from the MTA experts on how you can tell stories more effectively in this time of interactive content.

Guy Atzmon, SVP of Product & Creative, SundaySky, speaks to MarTech Advisor in an in-depth interview about the brave new world of interactive content marketing, especially video marketing. Learn all about modular and personalized videos and how best to fit a video to the medium of consumption.

Netflix is making its next move into customer-centric experiences once again, with its recent announcement around letting viewers decide how a favorite show will end. Here’s Guy Atzmon of SundaySky’s thoughts on the decision.

The inclusion of personalized video means mobile apps must be handled differently than traditional digital delivery channels. It’s crucial for a brand to treat the before, during and after portions of any in-app video as a single and continuous event, seamlessly leading the consumer through a precise set of desired behaviors.