Power up customer success with AI video
Today’s CS teams can’t do it all, and with video, they don’t have to.
When scattered content, manual QBRs, and generic check-ins slow your team down, video picks up the slack.
This free guide shows how Customer Success teams can use AI-powered video to boost retention and scale impact. You’ll learn how to:
- Accelerate onboarding to reduce time-to-value
- Drive feature adoption with timely, personalized nudges
- Proactively deflect support tickets with video tutorials
- Strengthen renewals and loyalty with data-driven updates
Drive efficiency, engagement, and results
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Boost retention with smarter engagement
Static emails and long docs don’t drive action. Personalized video makes it easy to connect with customers, reduce
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Personalize every stage of the customer journey
Tailor education and engagement with video that adapts to each customer’s journey starting at onboarding
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Automate CS without losing the human touch
Save hours of manual effort with video-driven QBRs, renewal nudges, and check-ins—customized by account, role, or lifecycle stage.
Make every customer feel like your only customer
Launch video touchpoints that respond to customer behavior, milestones, or account tier without needing one-off campaigns. Whether it’s a welcome walkthrough or a feature refresher, video meets them where they are.
- Personalize by role, account, product usage, or lifecycle
- Trigger videos from your CRM, CS platform, or product signals
- Guide customers to adopt, expand, and renew automatically
- Free up CS teams for strategic work instead of repetitive outreach
Elevate QBRs, nudges, and renewal reminders
Ditch the slides. Replace repetitive business reviews and manual emails with personalized video content that drives engagement and saves your team hours every month.
- Scale QBRs and check-ins across segments
- Customize scripts, visuals, and data at scale
- Keep your message consistent, compliant, and on-brand
- Proactively surface value to increase retention and NRR
Educate at scale without overwhelming your team
Video makes it easy to turn complex product info into clear, digestible guidance. Use AI to scale customer education and reduce support needs without adding more headcount.
- Reinforce value with short, searchable how-tos
- Embed video into onboarding, help centers, and emails
- Reduce tickets and CSAT dips with proactive education
- Keep content fresh, accurate, and brand-aligned
Trusted by today’s most innovative brands
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“"The ability for SundaySky to hook up into our Salesforce and our data warehouse allowed us to provide personalized, relevant guidance to our customers that is more likely to drive them to take action."”
Alana Stoltzfus
Sr. Digital Growth Manager
About SundaySky
SundaySky empowers the world’s leading enterprises to engage customers, share knowledge, and grow their businesses through scalable, personalized video experiences.
More than just another video tool, our AI-powered, all-in-one platform is designed to meet the evolving needs of today’s most dynamic and fast-growing companies. From creation and editing to personalization and performance, SundaySky brings together every essential capability in one easy-to-use solution – no video skills required.
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Certified for SOC 2, HIPAA, and GDPR to keep your data secure -
Integrations and APIs to plug video into your tech stack
Get the playbook for smarter CX!
Don’t let static content hold you back. Discover how leading brands use personalized video to engage customers, boost satisfaction, and scale smarter. Download the free guide now!
