Smarter customer onboarding starts with video
Onboarding sets the tone for the entire customer relationship—get it right, and you fast-track trust, adoption, and retention.
This self-guided tour shows how personalized video transforms clunky onboarding into a seamless, scalable, and high-impact experience.
No meeting. No pitch. Just a few minutes that could change the way you onboard.
- Learn how personalized video speeds up activation and reduces churn
- Discover ways to tailor onboarding by segment, behavior, or product
- See how video can reduce confusion and increase retention
- Learn what’s possible (without the sales call!)
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86%
Reduction in production time
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+85%
Average view rate
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10x
Return on investment
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29%
Increase in digital tool adoption
Drive activation, adoption, and long-term loyalty
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Personalize onboarding at scale
Welcome every user with the right message at the right time. Tailor onboarding videos to fit user roles, goals, and product paths automatically.
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Reduce time-to-value without increasing lift
Help new users activate faster by automating onboarding workflows with personalized videos (no additional resources required).
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Drive consistency across every onboarding journey
Ensure every user gets a high-quality, on-brand experience, whether they sign up today or six months from now.
Deliver onboarding that adapts to each user
Not every user needs the same video. Use behavioral triggers and role-based personalization to give each user a more relevant, useful onboarding experience, at scale.
- Customize scenes and messaging based on user data
- Trigger videos from actions, inactions, or lifecycle milestones
- Reduce support tickets and drive faster adoption
- Show users how to succeed, not just what to click
Plug video into your onboarding stack
Put video onboarding exactly where your users need it—whether that’s inside product tours, emails, or your support content. No platform switching. No extra steps. Just relevant guidance delivered in the moment.
- Embed videos in your onboarding journeys, emails, or help center
- Automate delivery based on product interactions or behavior
- Reinforce key moments with personalized guidance
- Track views, completion, and engagement across tools
Keep content fresh, relevant, and on-brand
Make sure your onboarding content evolves as fast as your product. With easy editing tools and brand-safe templates, your team can update videos in minutes.
- Customize templates with your brand voice, visuals, and CTAs
- Make quick changes without needing re-records or designers
- Reuse and repurpose scenes across onboarding stages
- Maintain consistency across teams, products, and updates
Trusted by today’s most innovative brands
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“"The ability for SundaySky to hook up into our Salesforce and our data warehouse allowed us to provide personalized, relevant guidance to our customers that is more likely to drive them to take action."”
Alana Stoltzfus
Sr. Digital Growth Manager
About SundaySky
SundaySky empowers the world’s leading enterprises to engage customers, share knowledge, and grow their businesses through scalable, personalized video experiences.
More than just another video tool, our AI-powered, all-in-one platform is designed to meet the evolving needs of today’s most dynamic and fast-growing companies. From creation and editing to personalization and performance, SundaySky brings together every essential capability in one easy-to-use solution – no video skills required.
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Certified for SOC 2, HIPAA, and GDPR to keep your data secure -
Integrations and APIs to plug video into your tech stack
Want to see better onboarding in action?
Take the self-guided tour to explore how personalized video transforms onboarding into a high-impact, low-lift experience that keeps customers engaged from day one.
