3 Ways to Make Personalized Marketing a Practice, Not a Goal

April 7, 2017 – Marketing–the process or technique, not the profession–is a verb for good reason. It represents an ongoing dialogue between brands and their audience. While these conversations change depending on who’s participating in them, they’re constantly evolving and creating a foundational relationship between the two parties.


Pivot To Person-First Personalization

April 6, 2017 – Personalization is all the hype, and for good reason: Consumers expect brands to leverage the data they exchange to deliver better experiences. But many personalized experiences today miss the mark. This report explains how customer experience (CX) professionals must approach personalization programs with person-centric objectives to create long-term business results.


Personalization in Retail: The Latest Trends and Challenges

April 4, 2017 – Most retailers have embarked on some form of personalization strategy. As they seek to expand beyond entry-level tactics, they often run into structural obstacles that keep data and teams in silos. Getting past these barriers will allow for full personalization of the customer experience.


Top 3 Challenges Facing Brands in Video Space

March 31, 2017 – While the options in video advertising continues to grow, this growth doesn’t mean all the problem areas are taken away. One expert identifies three challenges facing brands in the video space, and the solutions to those problems.

CMS Wire

Marketers: Solve the Mystery of Your Missing Customers

March 30, 2017 – In the age of the empowered consumer, CMOs are struggling to differentiate their brand and engage with consumers on their terms.


Expert: Data Key to Video Strategy

March 29, 2017 – Marketing leaders can’t settle when it comes to data, but must shift their mindsets to better use data to reach their customers in a different way with video.

Retail Touchpoints

How To Create Personalized Marketing That Lives Up To Its Promise

March 28, 2017 – While tailored messages to prospects can be effective in building relationships, they can just as easily fall flat and disappear into the avalanche of email in the average inbox.


Expert: 3 Key Trends for Video in 2017

March 13, 2017 – Video continues to make strides into the digital space, especially where advertising is concerned. One expert identifies key trends for video in 2017.


What Lies in the Blind Spots of the Data-Driven CMO

March 6, 2017 – Every year, the amount of data that marketers can collect grows, and CMOs are often the ones expected to develop theories based on what is accumulated.


The Email Edge: A Touch of Personalization

February 15, 2017 – Firms that exceed their revenue goals use personalization in triggered emails 78% of the time, outpacing those that don’t.