Forrester analyst Andrew Hogan discussed how leaders in person-first personalization are changing the way brands look at customer experience at the 2017 SmartVideo Summit.
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Forrester analyst Andrew Hogan discussed how leaders in person-first personalization are changing the way brands look at customer experience at the 2017 SmartVideo Summit.
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Today the majority of digital media consumption takes place through mobile devices. In fact, according to this eMarketer report, the time consumers are spending on mobile is gradually increasing while their time spent on all other media is decreasing.
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In an effort to lift customer satisfaction and increase digital engagement, the credit reporting bureau partnered with SundaySky to educate and guide their customers using the power of personalized video.
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This past Friday, our CEO Jim Dicso spoke with Cheddar about what it is we do here at SundaySky and how the videos we create are different from traditional videos.
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How to optimize live-action video footage with motion graphics animation for personalized video storytelling that drives customer engagement.
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A recap of the conference’s core themes on designing customer experiences that are built on human emotion, personalized engagement and customer-centricity.
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Customer experience determines how brands win or lose in today’s world. Personalized video enables each and every customer engagement to be relevant, valuable and entertaining, which together makes for a better customer experience.
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