Forrester analyst Andrew Hogan discussed how leaders in person-first personalization are changing the way brands look at customer experience at the 2017 SmartVideo Summit.
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Forrester analyst Andrew Hogan discussed how leaders in person-first personalization are changing the way brands look at customer experience at the 2017 SmartVideo Summit.
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A leading financial information company, known for their vast variety of products and services, wanted to enhance their customer experience for their credit report service. This desire…
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This past Friday, our CEO Jim Dicso spoke with Cheddar about what it is we do here at SundaySky and how the videos we create are different from…
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How to optimize live-action video footage with motion graphics animation for personalized video storytelling that drives customer engagement.
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A recap of the conference’s core themes on designing customer experiences that are built on human emotion, personalized engagement and customer-centricity.
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Customer experience determines how brands win or lose in today’s world. Personalized video enables each and every customer engagement to be relevant, valuable and entertaining, which together makes for a better customer experience.
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To date, Facebook has used personalized videos for purely celebratory and fun experiences. However, personalized video has the potential to do so much more when used in an action-driven, service-driven way.
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