John Sellers, Preferred Rewards Executive at Bank of America, discusses how the bank leverages SundaySky to convey transparency of reward offerings and benefits to clients. Contextually relevant personalized video at moments of uncertainty have led to deeper customer relationships and a more efficient and effective customer experience for the financial services provider.
SUNDAYSKY IN ACTION Data activation includes customer segment – such as Consumer, Small Business and Wealth Management – rewards tier, rewards balance, and existing product relationships.
PERSONALIZED VIDEOS. BUSINESS-SIZED IMPACT.
The SundaySky Video Platform has proven to engage customers. Engaged customers buy more, cost less to service, stay longer and tell their friends. Schedule a demo to see how video engagement can transform your customer experience and your bottom line.Schedule a Demo