NEW – PS – Customer Education LP

Smarter customer education starts with video

CX teams are using AI-powered video to deliver personalized learning paths that drive self-service, reduce support volume, and boost satisfaction. This free guide shows you:

  • How to align video with each stage of the customer journey
  • Best practices for creating engaging, low-effort video content
  • Ways to automate and personalize education at scale
  • Tooling tips to track impact and keep programs on course

rated 4.5/5 by brands like yours

Drive efficiency, engagement, and results

  • Make education a CX superpower

    Every customer question is a chance to build trust. Use dynamic video to make education more intuitive, more scalable, and more on-brand than ever before.

  • Educate with content that adapts

    Customers don’t learn in a straight line. Deliver personalized videos that match their journey—whether they’re just getting started, exploring new features, or stuck mid-task.

  • Deliver self-service that actually works

    Ditch the buried help docs. Use on-demand video to meet customers where they are so they get answers fast and stay confident.

Scale onboarding without burning out your team

Welcome every new customer with consistent, high-quality onboarding without manually recreating the experience. Use video to guide users based on their role, product, or region and keep every interaction clear, branded, and up to date.

  • Accelerate time-to-value with role- or product-based learning paths
  • Reinforce adoption with videos triggered by real usage milestones
  • Deliver education in the right place—email, in-app, or knowledge base
  • Keep lessons current with easily refreshed, branded templates

Turn help requests into proactive video learning

Anticipate and answer common questions before they become tickets. Use AI and usage signals to trigger video content that supports, explains, and empowers before your customer even clicks ‘Contact.’

  • Deflect tickets by teaching through searchable, bite-sized videos
  • Improve self-service by embedding video in help centers and chatbots
  • Deliver timely how-to guidance based on product behavior
  • Build customer confidence without overloading your team

Stay consistent, compliant, and customer-ready

Your education content should scale without sacrificing your brand or introducing risk. Keep your customer videos polished and protected with templates that lock in voice, visuals, and accuracy.

  • Ensure every learning touchpoint is brand-safe and easy to follow
  • Keep education accurate with fast updates as products evolve
  • Build trust with compliance-ready content at scale
  • Deliver polished education that strengthens customer success

 

Trusted by today’s most innovative brands

  • “"The ability for SundaySky to hook up into our Salesforce and our data warehouse allowed us to provide personalized, relevant guidance to our customers that is more likely to drive them to take action."”

    Alana Stoltzfus
    Sr. Digital Growth Manager

About SundaySky

SundaySky empowers the world’s leading enterprises to engage customers, share knowledge, and grow their businesses through scalable, personalized video experiences.

More than just another video tool, our AI-powered, all-in-one platform is designed to meet the evolving needs of today’s most dynamic and fast-growing companies. From creation and editing to personalization and performance, SundaySky brings together every essential capability in one easy-to-use solution – no video skills required.

  • Certified for SOC 2, HIPAA, and GDPR to keep your data secure
  • Integrations and APIs to plug video into your tech stack

rated 4.5/5 by brands like yours

Get the playbook for smarter CX!

Don’t let static content hold you back. Discover how leading brands use personalized video to engage customers, boost satisfaction, and scale smarter. Download the free guide now!

Back to Top