A SmartVideo is sent to new cardmembers at Citi, explaining all of the functions and features of their new account with an aim at boosting digital customer engagement and awareness.
Drive higher revenue and develop high-value customers through personalized recommendations. Learn more about SmartVideo for Ecommerce
Lower operating costs by proactively educating customers about product and service value. Learn more about SmartVideo for Telecommunications
Improve customer satisfaction by educating new card and account holders at the first touchpoint. Learn more about SmartVideo for Banking
Showcase the value of the current rewards and services earned, and inspire ideas for redemption through recommendations. Reinforce the brand and product value throughout the customer lifecycle.
Enhance customers' website and mobile experiences with a personalized, video-first approach that curates relevant video content for individual customers when they need it.
Encourage repeat purchase behavior by recommending products and added value services. Grow customer value by showcasing the benefits of a rewards program while incentivizing them to join.