{"id":20971,"date":"2017-04-06T14:21:30","date_gmt":"2017-04-06T14:21:30","guid":{"rendered":"https:\/\/sundaysky.com\/news\/pivot-person-first-personalization\/"},"modified":"2017-04-06T14:21:30","modified_gmt":"2017-04-06T14:21:30","slug":"pivot-person-first-personalization","status":"publish","type":"news","link":"https:\/\/sundaysky.com\/jp\/news\/pivot-person-first-personalization\/","title":{"rendered":"Pivot To Person-First Personalization"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Personalization is all the hype, and for good reason: Consumers expect brands to leverage the data they exchange to deliver better experiences. But many personalized experiences today miss the mark. This report explains how customer experience (CX) professionals must approach personalization programs with person-centric objectives to create long-term business results.<\/p>\n","protected":false},"author":7,"featured_media":3222,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"industry":[],"use_case":[],"blog-topic":[133,78],"class_list":["post-20971","news","type-news","status-publish","format-standard","has-post-thumbnail","hentry","blog-topic-research","blog-topic-customer-care"],"acf":[],"yoast_head":"\nPivot To Person-First Personalization | SundaySky<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sundaysky.com\/jp\/news\/pivot-person-first-personalization\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pivot To Person-First Personalization | SundaySky\" \/>\n<meta property=\"og:description\" content=\"Personalization is all the hype, and for good reason: Consumers expect brands to leverage the data they exchange to deliver better experiences. 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