{"id":20414,"date":"2021-01-26T18:19:28","date_gmt":"2021-01-26T18:19:28","guid":{"rendered":"https:\/\/sundaysky.com\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/"},"modified":"2025-02-11T22:40:09","modified_gmt":"2025-02-11T22:40:09","slug":"personalized-videos-the-future-of-customer-engagement-podcast","status":"publish","type":"news","link":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/","title":{"rendered":"Personalized Videos: The Future of Customer Engagement [Podcast]"},"content":{"rendered":"<p>As a result of the pandemic, people were forced to adopt digital alternatives to their traditional way of doing banking. This shift was not always smooth for the customer or the financial institution. Many consumers still wanted personalized interaction to learn about services.\u00a0Financial institutions and retail banks that want to improve engagement, interactions, and brand loyalty are responding with new forms of rich media personalization, such as video.<\/p>\n<p>SundaySky CEO Jim Dicso is featured in <strong><a href=\"https:\/\/thefinancialbrand.com\/podcasts\/personalized-videos-customer-engagement-banking-transformed-podcast-sundaysky\/\" target=\"_blank\" rel=\"noopener noreferrer\">Jim Marous&#8217; <em>Banking Transformed<\/em> podcast<\/a><\/strong>, where they discuss how personalized video-powered experiences can drive breakthrough outcomes at key moments along the customer journey.\u00a0<\/p>\n<p><iframe src=\"https:\/\/playlist.megaphone.fm\/?e=FPMN4872945833&amp;light=true\" width=\"100%\" frameborder=\"0\" scrolling=\"no\" align=\"center\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a result of the pandemic, people<\/p>\n","protected":false},"author":4,"featured_media":5163,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"industry":[],"use_case":[],"blog-topic":[],"class_list":["post-20414","news","type-news","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Personalized Videos: The Future of Customer Engagement [Podcast] | SundaySky<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Personalized Videos: The Future of Customer Engagement [Podcast] | SundaySky\" \/>\n<meta property=\"og:description\" content=\"As a result of the pandemic, people\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/\" \/>\n<meta property=\"og:site_name\" content=\"SundaySky\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SundaySkyVideo\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-11T22:40:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2021\/02\/Banking-Transformed-Updated-Cover-Art-small.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@sundaysky\" \/>\n<meta name=\"twitter:label1\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/personalized-videos-the-future-of-customer-engagement-podcast\\\/\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/personalized-videos-the-future-of-customer-engagement-podcast\\\/\",\"name\":\"Personalized Videos: The Future of Customer Engagement [Podcast] | SundaySky\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/personalized-videos-the-future-of-customer-engagement-podcast\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/personalized-videos-the-future-of-customer-engagement-podcast\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/Banking-Transformed-Updated-Cover-Art-small.jpg\",\"datePublished\":\"2021-01-26T18:19:28+00:00\",\"dateModified\":\"2025-02-11T22:40:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/personalized-videos-the-future-of-customer-engagement-podcast\\\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/personalized-videos-the-future-of-customer-engagement-podcast\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/personalized-videos-the-future-of-customer-engagement-podcast\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/Banking-Transformed-Updated-Cover-Art-small.jpg\",\"contentUrl\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/Banking-Transformed-Updated-Cover-Art-small.jpg\",\"width\":300,\"height\":300,\"caption\":\"Banking Transformed Podcast by Jim Marous\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/personalized-videos-the-future-of-customer-engagement-podcast\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News & Press\",\"item\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/news\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Personalized Videos: The Future of Customer Engagement [Podcast]\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#website\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/\",\"name\":\"SundaySky Video Platform\",\"description\":\"Transforming Customer Engagement with Video\",\"publisher\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#organization\"},\"alternateName\":\"SundaySky\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#organization\",\"name\":\"SundaySky\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Sundaysky-logo-02.png\",\"contentUrl\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Sundaysky-logo-02.png\",\"width\":1920,\"height\":1080,\"caption\":\"SundaySky\"},\"image\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/SundaySkyVideo\",\"https:\\\/\\\/x.com\\\/sundaysky\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sundaysky\\\/\",\"https:\\\/\\\/www.instagram.com\\\/sundayskyvideo\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Personalized Videos: The Future of Customer Engagement [Podcast] | SundaySky","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/","og_locale":"ja_JP","og_type":"article","og_title":"Personalized Videos: The Future of Customer Engagement [Podcast] | SundaySky","og_description":"As a result of the pandemic, people","og_url":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/","og_site_name":"SundaySky","article_publisher":"https:\/\/www.facebook.com\/SundaySkyVideo","article_modified_time":"2025-02-11T22:40:09+00:00","og_image":[{"width":300,"height":300,"url":"https:\/\/sundaysky.com\/wp-content\/uploads\/2021\/02\/Banking-Transformed-Updated-Cover-Art-small.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@sundaysky","twitter_misc":{"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"1\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/","url":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/","name":"Personalized Videos: The Future of Customer Engagement [Podcast] | SundaySky","isPartOf":{"@id":"https:\/\/sundaysky.com\/jp\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/#primaryimage"},"image":{"@id":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/#primaryimage"},"thumbnailUrl":"https:\/\/sundaysky.com\/wp-content\/uploads\/2021\/02\/Banking-Transformed-Updated-Cover-Art-small.jpg","datePublished":"2021-01-26T18:19:28+00:00","dateModified":"2025-02-11T22:40:09+00:00","breadcrumb":{"@id":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/#primaryimage","url":"https:\/\/sundaysky.com\/wp-content\/uploads\/2021\/02\/Banking-Transformed-Updated-Cover-Art-small.jpg","contentUrl":"https:\/\/sundaysky.com\/wp-content\/uploads\/2021\/02\/Banking-Transformed-Updated-Cover-Art-small.jpg","width":300,"height":300,"caption":"Banking Transformed Podcast by Jim Marous"},{"@type":"BreadcrumbList","@id":"https:\/\/sundaysky.com\/jp\/news\/personalized-videos-the-future-of-customer-engagement-podcast\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sundaysky.com\/jp\/"},{"@type":"ListItem","position":2,"name":"News & Press","item":"https:\/\/sundaysky.com\/jp\/news\/"},{"@type":"ListItem","position":3,"name":"Personalized Videos: The Future of Customer Engagement [Podcast]"}]},{"@type":"WebSite","@id":"https:\/\/sundaysky.com\/jp\/#website","url":"https:\/\/sundaysky.com\/jp\/","name":"SundaySky Video Platform","description":"Transforming Customer Engagement with Video","publisher":{"@id":"https:\/\/sundaysky.com\/jp\/#organization"},"alternateName":"SundaySky","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sundaysky.com\/jp\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/sundaysky.com\/jp\/#organization","name":"SundaySky","url":"https:\/\/sundaysky.com\/jp\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/sundaysky.com\/jp\/#\/schema\/logo\/image\/","url":"https:\/\/sundaysky.com\/wp-content\/uploads\/2022\/11\/Sundaysky-logo-02.png","contentUrl":"https:\/\/sundaysky.com\/wp-content\/uploads\/2022\/11\/Sundaysky-logo-02.png","width":1920,"height":1080,"caption":"SundaySky"},"image":{"@id":"https:\/\/sundaysky.com\/jp\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SundaySkyVideo","https:\/\/x.com\/sundaysky","https:\/\/www.linkedin.com\/company\/sundaysky\/","https:\/\/www.instagram.com\/sundayskyvideo\/"]}]}},"_links":{"self":[{"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/news\/20414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/types\/news"}],"author":[{"embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/comments?post=20414"}],"version-history":[{"count":0,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/news\/20414\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/media\/5163"}],"wp:attachment":[{"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/media?parent=20414"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/industry?post=20414"},{"taxonomy":"use_case","embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/use_case?post=20414"},{"taxonomy":"blog-topic","embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/blog-topic?post=20414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}