{"id":20396,"date":"2020-11-03T20:32:07","date_gmt":"2020-11-03T20:32:07","guid":{"rendered":"https:\/\/sundaysky.com\/news\/level-up-your-customer-experience-with-emotional-intelligence\/"},"modified":"2025-02-11T22:42:25","modified_gmt":"2025-02-11T22:42:25","slug":"level-up-your-customer-experience-with-emotional-intelligence","status":"publish","type":"news","link":"https:\/\/sundaysky.com\/news\/level-up-your-customer-experience-with-emotional-intelligence\/","title":{"rendered":"Level up your customer experience with emotional intelligence"},"content":{"rendered":"<p>Apryl Casale, Director of Product and Solutions Marketing, writes about emotional intelligence and the digital customer experience. Emotional intelligence (EI) is the ability to handle interpersonal relationships (and customer relationships) empathetically. Apryl offers key ingredients and considerations that enable brands to stay nimble and adapt messaging in today&#8217;s world.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apryl Casale, Director of Product and Solutions Marketing, writes about emotional intelligence and the digital customer experience. Emotional intelligence (EI) is the ability to handle interpersonal relationships (and customer relationships) empathetically. Apryl offers key ingredients<\/p>\n","protected":false},"author":7,"featured_media":4969,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"industry":[],"use_case":[],"blog-topic":[90],"class_list":["post-20396","news","type-news","status-publish","format-standard","has-post-thumbnail","hentry","blog-topic-partnerships"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Level up your customer experience with emotional intelligence | SundaySky<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sundaysky.com\/news\/level-up-your-customer-experience-with-emotional-intelligence\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Level up your customer experience with emotional intelligence | SundaySky\" \/>\n<meta property=\"og:description\" content=\"Apryl Casale, Director of Product and Solutions Marketing, writes about emotional intelligence and the digital customer experience. 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