{"id":287,"date":"2020-06-18T11:28:36","date_gmt":"2020-06-18T11:28:36","guid":{"rendered":"https:\/\/sundaysky.com\/?post_type=customers&#038;p=287"},"modified":"2025-02-12T17:34:29","modified_gmt":"2025-02-12T17:34:29","slug":"1-800-contacts","status":"publish","type":"customers","link":"https:\/\/sundaysky.com\/jp\/customers\/1-800-contacts\/","title":{"rendered":"1-800 Contacts"},"content":{"rendered":"<section class=\"content-centered ssky-block full-width\">\n    <span class=\"content-centered__flair-halfcircle\">\n        <svg width=\"307\" height=\"153\" viewBox=\"0 0 307 153\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M153.5 153C68.8871 153 0 84.337 0 0L83.4996 0C83.4996 38.562 114.951 69.7727 153.5 69.7727C192.049 69.7727 223.5 38.4233 223.5 0L307 0C307 84.337 238.113 153 153.5 153Z\" fill=\"url(#paint0_linear_2060_7739)\"\/>\n<defs>\n<linearGradient id=\"paint0_linear_2060_7739\" x1=\"0\" y1=\"14.9026\" x2=\"307\" y2=\"14.9026\" gradientUnits=\"userSpaceOnUse\">\n<stop stop-color=\"#FB545C\"\/>\n<stop offset=\"1\" stop-color=\"#E689F1\"\/>\n<\/linearGradient>\n<\/defs>\n<\/svg>    <\/span>\n    <span class=\"content-centered__flair-square\">\n        <svg width=\"176\" height=\"176\" viewBox=\"0 0 176 176\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<rect width=\"176\" height=\"176\" fill=\"url(#paint0_linear_2466_9916)\"\/>\n<defs>\n<linearGradient id=\"paint0_linear_2466_9916\" x1=\"-81\" y1=\"176\" x2=\"71.3652\" y2=\"258.798\" gradientUnits=\"userSpaceOnUse\">\n<stop stop-color=\"#0253E5\"\/>\n<stop offset=\"1\" stop-color=\"#E689F1\"\/>\n<\/linearGradient>\n<\/defs>\n<\/svg>    <\/span>\n    <span class=\"content-centered__flair-circle\">\n        <svg width=\"150\" height=\"150\" viewBox=\"0 0 150 150\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M75 150C116.421 150 150 116.422 150 75.0002C150 33.5788 116.421 0 75 0C33.5786 0 0 33.5788 0 75.0002C0 116.422 33.5786 150 75 150Z\" fill=\"url(#paint0_linear_2055_6575)\"\/>\n<defs>\n<linearGradient id=\"paint0_linear_2055_6575\" x1=\"-1.43193e-06\" y1=\"127.11\" x2=\"110.601\" y2=\"119.383\" gradientUnits=\"userSpaceOnUse\">\n<stop stop-color=\"#0253E5\"\/>\n<stop offset=\"1\" stop-color=\"#E689F1\"\/>\n<\/linearGradient>\n<\/defs>\n<\/svg>    <\/span>\n    \n<section class=\"flexible-layout-body-content\">\n    <p>Phil Bienert, President and CMO at 1-800 Contacts, shares how the direct-to-consumer, online brand elevates its customer experience at moments of consideration and choice with highly engaging video experiences. Taking an already personal experience to customers \u2013 their vision \u2013 and enhancing it with personalized videos activated by 1st-party data creates a direct connection during an important moment in the customer\u2019s healthcare. This focus on customer-centricity is proven by the brand\u2019s Net Promoter Score in the 80s.<\/p>\n<p>&nbsp;<\/p>\n<\/section>\n<section class=\"flexible-layout-body-content\">\n    <p>1-800 Contacts activates its customer data strategy for relevant, valuable video experiences at prescription renewal moments in the customer journey.<\/p>\n<\/section>\n<div class=\"flexible-layout-video-slider\">\n            <div class=\"flexible-layout-video-slider__slider-wrapper\">\n            <div class=\"flexible-layout-video-slider__slider splide\" aria-label=\"Video Slider\">\n                <div class=\"splide__track\">\n                    <ul class=\"splide__list\">\n                                                    <li class=\"flexible-layout-video-slider__slide splide__slide\">\n                                <div class=\"flexible-layout-video-slider__slide-wrapper\">\n                                                                            <div class=\"video-wrapper\">\n                                            <video src=\"https:\/\/content.sundaysky.com\/1-800-Contacts\/_1800%20Contacts%20CX_HD_Demo_1.mp4\" aria-hidden=\"true\" controls volume id=\"block_9337749800b0020a04a223756ac71ec00-Video\" aria-controlleby=\"block_9337749800b0020a04a223756ac71ec00-VideoButton\" controlsList=\"nodownload\" oncontextmenu=\"return false;\"><\/video>\n                                                                                                                                                <button class=\"flexible-layout-video-slider__play-button\" aria-controls=\"block_9337749800b0020a04a223756ac71ec00-Video\" id=\"block_9337749800b0020a04a223756ac71ec00-VideoButton\" aria-expanded=\"false\">\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2022\/10\/01_1800_Contacts_640-1.gif\" class=\"attachment-large size-large\" alt=\"\" \/>                                                        <span class=\"flexible-layout-video-slider__play-icon\">\n                                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" aria-hidden=\"true\" viewBox=\"0 0 134 133\"><circle cx=\"67\" cy=\"66.5\" r=\"66.5\" fill=\"#F7F6F0\"\/><circle cx=\"68\" cy=\"67\" r=\"56\" fill=\"#0253E5\"\/><path fill=\"#fff\" d=\"M91 64.768c1.333.77 1.333 2.694 0 3.464l-32.25 18.62c-1.333.77-3-.193-3-1.733V47.88c0-1.54 1.667-2.501 3-1.732L91 64.768Z\"\/><\/svg>                                                        <\/span>\n                                                    <\/button>\n                                                                                                                                                                                <\/div>\n                                                                        <div class=\"slide-content\">\n                                                                            <\/div>\n                                <\/div>\n                            <\/li>\n                                                    <li class=\"flexible-layout-video-slider__slide splide__slide\">\n                                <div class=\"flexible-layout-video-slider__slide-wrapper\">\n                                                                            <div class=\"video-wrapper\">\n                                            <video src=\"https:\/\/content.sundaysky.com\/SundaySky\/Customer%20Pages\/1800_Contacts-demo.mp4\" aria-hidden=\"true\" controls volume id=\"block_9337749800b0020a04a223756ac71ec01-Video\" aria-controlleby=\"block_9337749800b0020a04a223756ac71ec01-VideoButton\" controlsList=\"nodownload\" oncontextmenu=\"return false;\"><\/video>\n                                                                                                                                                <button class=\"flexible-layout-video-slider__play-button\" aria-controls=\"block_9337749800b0020a04a223756ac71ec01-Video\" id=\"block_9337749800b0020a04a223756ac71ec01-VideoButton\" aria-expanded=\"false\">\n                                                        <img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2020\/06\/1800_Contacts_demo_1.gif\" class=\"attachment-large size-large\" alt=\"\" \/>                                                        <span class=\"flexible-layout-video-slider__play-icon\">\n                                                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" aria-hidden=\"true\" viewBox=\"0 0 134 133\"><circle cx=\"67\" cy=\"66.5\" r=\"66.5\" fill=\"#F7F6F0\"\/><circle cx=\"68\" cy=\"67\" r=\"56\" fill=\"#0253E5\"\/><path fill=\"#fff\" d=\"M91 64.768c1.333.77 1.333 2.694 0 3.464l-32.25 18.62c-1.333.77-3-.193-3-1.733V47.88c0-1.54 1.667-2.501 3-1.732L91 64.768Z\"\/><\/svg>                                                        <\/span>\n                                                    <\/button>\n                                                                                                                                                                                <\/div>\n                                                                        <div class=\"slide-content\">\n                                                                            <\/div>\n                                <\/div>\n                            <\/li>\n                                            <\/ul>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div><\/section>\n\n\n\n<section class=\"ssky-block related-customer-stories full-width\">\n    <div class=\"related-customer-stories__wrapper\">\n        <h2>Related Customer Stories<\/h2>                    <ul class=\"related-customer-stories__grid\">\n            <li class=\"customer-stories-card-old customer-box\">\n    <div>\n        <div class=\"image-container\">\n            <div class=\"overlay-gif\">\n                <img decoding=\"async\" src=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2022\/10\/07_Select_Blinds_640_2-1.gif\" \/>\n            <\/div>\n            <img decoding=\"async\" class=\"poster\" src=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2020\/06\/Select-Blinds-CX-Acquisition-Poster-.png\" \/>\n        <\/div>\n        <div class=\"cs-logo-box\">\n            <img decoding=\"async\" class=\"navy-logo cs-logo\" src=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2022\/10\/logo_select-blindes-blue.svg\" \/>\n        <\/div>\n\n        <p class=\"card-category\">Customer Stories<\/p>\n        \n        <span class=\"customer-para\"><p>Easing buyer uncertainty and reinforcing brand value. <\/p>\n<\/span>\n    <\/div>\n    <a href=\"https:\/\/sundaysky.com\/jp\/customers\/select-blinds\/\" class=\"ssky-link\">Learn More<span class=\"sr-only\"> about Select Blinds<\/a>\n<\/li>            <\/ul>\n                <\/div>\n<\/section>\n\n\n<section class=\"content-cta-half-media ssky-block full-width overlap-footer\">\n    <div class=\"content-cta-half-media__wrapper-wrapper\">\n        <div class=\"content-cta-half-media__wrapper\">\n            <div class=\"content-cta-half-media__media\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"431\" height=\"360\" src=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2024\/09\/Rectangle-847.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2024\/09\/Rectangle-847.webp 431w, https:\/\/sundaysky.com\/wp-content\/uploads\/2024\/09\/Rectangle-847-300x251.webp 300w\" sizes=\"auto, (max-width: 431px) 100vw, 431px\" \/>                            <\/div>\n            <div class=\"content-cta-half-media__content\">\n                                    <h2>PUT YOUR DATA TO WORK<\/h2>\n                                                    <div><p>SundaySky amplifies your data strategy and existing video investments to transform customer engagement for maximum business impact. Schedule a platform demo and let us show you how.<\/p>\n<\/div>\n                                                    <div class=\"button-container\">\n                                                                <a class=\"primary-btn outline-gradient-filled\" href=\"https:\/\/sundaysky.com\/schedule-a-demo\/\" target=\"_self\">Book a Demo<\/a>\n                                                        <\/div>\n                            <\/div>\n            <span class=\"content-cta-half-media__flair-top\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"606\" height=\"487\" fill=\"none\"><path fill=\"#E689F1\" d=\"M43.662 135.373 40 131.703l6.52-6.521-6.52-6.52L43.662 115l10.19 10.182-10.19 10.191Z\"\/><path fill=\"#0253E5\" d=\"M80.498 486.304a9.316 9.316 0 0 0 9.316-9.317 9.316 9.316 0 0 0-18.632 0 9.316 9.316 0 0 0 9.316 9.317ZM496.316 18.632a9.316 9.316 0 1 0 0-18.632 9.316 9.316 0 0 0 0 18.632ZM596.009 485.009c-4.969 0-9.009-4.04-9.009-9.009h4.898a4.114 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0 0 0 18.632Z\"\/><path fill=\"#0253E5\" d=\"M75.009 382.009c-4.97 0-9.009-4.04-9.009-9.009h4.898a4.114 4.114 0 0 0 4.111 4.111 4.114 4.114 0 0 0 4.11-4.111h4.899c0 4.969-4.04 9.009-9.009 9.009Z\"\/><path fill=\"#E689F1\" d=\"M155.735 477.599 152.136 474l-5.773 5.765-5.764-5.765-3.599 3.599 5.765 5.764-5.765 5.765 3.599 3.607 5.764-5.773 5.773 5.773 3.599-3.607-5.765-5.765 5.765-5.764ZM84.735 4.599 81.135 1l-5.772 5.765L69.6 1 66 4.599l5.764 5.764L66 16.128l3.599 3.607 5.764-5.773 5.773 5.773 3.599-3.607-5.765-5.765L84.735 4.6ZM9.93 474 0 491.183h19.86L9.93 474Z\"\/><\/svg>            <\/span>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>A better customer experience yields conversions. <\/p>\n","protected":false},"author":7,"featured_media":7155,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":true,"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"industry":[95],"use_case":[109],"blog-topic":[],"class_list":["post-287","customers","type-customers","status-publish","format-standard","has-post-thumbnail","hentry","industry-e-commerce","use_case-service-and-support"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>1-800 Contacts | SundaySky<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sundaysky.com\/jp\/customers\/1-800-contacts\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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