{"id":17676,"date":"2014-09-03T15:38:54","date_gmt":"2014-09-03T15:38:54","guid":{"rendered":"https:\/\/sundaysky.com\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/"},"modified":"2025-02-18T16:56:44","modified_gmt":"2025-02-18T16:56:44","slug":"cant-you-just-get-along-cio-cmo-no-strong-bond","status":"publish","type":"blog","link":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/","title":{"rendered":"Can’t You Just Get Along? CIO, CMO = No Strong Bond"},"content":{"rendered":"

SundaySky president and chief revenue officer Jim Dicso spoke with CMSWire’s Kelly Bilodeau recently on\u00a0improving CMO and CIO collaboration and alignment, as a result of Accenture’s recent report “Cutting Across the CMO-CIO Divide.”<\/a>\u00a0Below is the full article by Kelly\u00a0Bilodeau, which was first published August 28, 2014 on CMSWire<\/a>.\u00a0<\/em><\/p>\n

In a digital world, marketing and IT functions have become inextricably linked. But are the players in each space getting along?<\/p>\n

Not necessarily, according to a 2014 Accenture Interactive report that shows that chief marketing officers (CMOs) and chief information officers (CIOs) don\u2019t always share a strong bond.<\/p>\n

To create its 2014 report, \u201cCutting across the CMO-CIO divide: Digital drives a new wave of collaboration,\u201d Accenture Interactive polled an international group of more than 1,100 senior marketing and IT executives. The results found that while the relationship between these the holders of these two job titles has improved considerably over the past few years, there remains room for improvement.<\/p>\n

\u201cWhile 43 percent of marketers and 50 percent of IT leaders think their relationship with the other has improved over the past year, less than one-quarter (23 percent) of marketers think the level of collaboration between CMOs and CIOs and their organizations is at or approaching the \u2018right level\u2019 now,\u201d according to the report.<\/p>\n

Not surprising?<\/h3>\n

The results are earth-shattering, Jim Dicso, president and chief revenue officer at SundaySky, a personalized video platform, told CMSWire.<\/p>\n

\u201cIn my experience, the CIO often times has a lot of his organization focused on managing legacy systems, and the process for legacy systems means that there are reasonably long cycles and processes to manage,\u201d he added. \u201cAlternatively, in the marketing organization, CMOs need to be able to redirect both focus and investments in real-time. As a result, there is always the challenge of investments for one function, marketing, relying on another function, IT, to pull forward a lot of weight from the legacy systems.<\/p>\n

If your CIO and CMO have a dysfunctional relationship, your organization can suffer. \u201cCompanies want to leverage customer data that\u2019s coming from many disparate sources,\u201d said Dicso. \u201cIt\u2019s a strategic imperative and critical for both groups to work together in order to gain access to the customer data that will help them make educated decisions about go-to marketing strategies and tactics for acquiring and retaining customers.\u201d<\/p>\n

What to\u00a0do<\/h3>\n

If your CIO\/CMO relationship needs a little relationship counseling, change some of the ways you view your business to help put things back on the right track.<\/p>\n

Start by defining a plan and a common vision for the organization<\/strong>.\u201cBrands need to start with the holistic picture of the customer they are trying to build \u2013 their ‘ideal’ customer,\u201d Dicso said.<\/p>\n

Envision who that customer is, he added, then define data elements that will help your organization effectively engage with that individual. The CMO and CIO should collaborate to develop an architecture that gives marketing access to those data elements in real time.<\/p>\n

\u201cFor instance, in our business we partner with the CMO and his organization for targeted, personalized customer engagement,\u201d says Dicso. \u201cMore and more, the CMO pulls in an IT executive for alignment and agreement on defining the data elements needed to power personalized customer communications in real-time.\u201d<\/p>\n

Scrap the old-world view that digital is a channel<\/strong>, according to the report. What digital should be is a means to transform your business.<\/p>\n

\u201cInstead, CMOs and CIOs have the opportunity to come together and steward new products and services that arise as a result of a digital business model and mindset,\u201d according to the report.<\/p>\n

Ideally, the CMO and CIO should work as part of an integrated team.<\/p>\n

\u201cThe debate is no longer about whether CMOs and CIOs should align,\u201d according to the report. \u201cThe digital wave cuts across the functional divide and will wash away the senior marketers and IT executives who stay in their existing sand castle, no matter how intricate its design or effective its moat.\u201d<\/p>\n

How long will this be an issue?<\/h3>\n

This isn\u2019t the first report on the CMO-CIO relationship. CMSWire wrote a Primer on the CMO, CIO Collaboration in February and another article on the importance of this collaboration last December, just to name a few.<\/p>\n

Is it time to shelve the debate \u2014 and just tell everyone to get along?<\/p>\n","protected":false},"excerpt":{"rendered":"

SundaySky’s Jim Dicso on improving the CMO and CIO collaboration and alignment.<\/p>\n","protected":false},"author":13,"featured_media":1079,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"industry":[],"use_case":[],"blog-topic":[75,125],"class_list":["post-17676","blog","type-blog","status-publish","format-standard","has-post-thumbnail","hentry","blog-topic-best-practices","blog-topic-trends-research"],"acf":[],"yoast_head":"\nCan't You Just Get Along? CIO, CMO = No Strong Bond | SundaySky<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can't You Just Get Along? CIO, CMO = No Strong Bond | SundaySky\" \/>\n<meta property=\"og:description\" content=\"SundaySky's Jim Dicso on improving the CMO and CIO collaboration and alignment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/\" \/>\n<meta property=\"og:site_name\" content=\"SundaySky\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SundaySkyVideo\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-18T16:56:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sundaysky.com\/wp-content\/uploads\/2020\/07\/cmswire.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"860\" \/>\n\t<meta property=\"og:image:height\" content=\"570\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@sundaysky\" \/>\n<meta name=\"twitter:label1\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data1\" content=\"4\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/cant-you-just-get-along-cio-cmo-no-strong-bond\\\/\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/cant-you-just-get-along-cio-cmo-no-strong-bond\\\/\",\"name\":\"Can't You Just Get Along? CIO, CMO = No Strong Bond | SundaySky\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/cant-you-just-get-along-cio-cmo-no-strong-bond\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/cant-you-just-get-along-cio-cmo-no-strong-bond\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/cmswire.jpg\",\"datePublished\":\"2014-09-03T15:38:54+00:00\",\"dateModified\":\"2025-02-18T16:56:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/cant-you-just-get-along-cio-cmo-no-strong-bond\\\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/cant-you-just-get-along-cio-cmo-no-strong-bond\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/cant-you-just-get-along-cio-cmo-no-strong-bond\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/cmswire.jpg\",\"contentUrl\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/cmswire.jpg\",\"width\":860,\"height\":570,\"caption\":\"CMSWire\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/cant-you-just-get-along-cio-cmo-no-strong-bond\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blogs\",\"item\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Can’t You Just Get Along? CIO, CMO = No Strong Bond\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#website\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/\",\"name\":\"SundaySky Video Platform\",\"description\":\"Transforming Customer Engagement with Video\",\"publisher\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#organization\"},\"alternateName\":\"SundaySky\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#organization\",\"name\":\"SundaySky\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Sundaysky-logo-02.png\",\"contentUrl\":\"https:\\\/\\\/sundaysky.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Sundaysky-logo-02.png\",\"width\":1920,\"height\":1080,\"caption\":\"SundaySky\"},\"image\":{\"@id\":\"https:\\\/\\\/sundaysky.com\\\/jp\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/SundaySkyVideo\",\"https:\\\/\\\/x.com\\\/sundaysky\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sundaysky\\\/\",\"https:\\\/\\\/www.instagram.com\\\/sundayskyvideo\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Can't You Just Get Along? CIO, CMO = No Strong Bond | SundaySky","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/","og_locale":"ja_JP","og_type":"article","og_title":"Can't You Just Get Along? CIO, CMO = No Strong Bond | SundaySky","og_description":"SundaySky's Jim Dicso on improving the CMO and CIO collaboration and alignment.","og_url":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/","og_site_name":"SundaySky","article_publisher":"https:\/\/www.facebook.com\/SundaySkyVideo","article_modified_time":"2025-02-18T16:56:44+00:00","og_image":[{"width":860,"height":570,"url":"https:\/\/sundaysky.com\/wp-content\/uploads\/2020\/07\/cmswire.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@sundaysky","twitter_misc":{"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"4\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/","url":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/","name":"Can't You Just Get Along? CIO, CMO = No Strong Bond | SundaySky","isPartOf":{"@id":"https:\/\/sundaysky.com\/jp\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/#primaryimage"},"image":{"@id":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/#primaryimage"},"thumbnailUrl":"https:\/\/sundaysky.com\/wp-content\/uploads\/2020\/07\/cmswire.jpg","datePublished":"2014-09-03T15:38:54+00:00","dateModified":"2025-02-18T16:56:44+00:00","breadcrumb":{"@id":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/#primaryimage","url":"https:\/\/sundaysky.com\/wp-content\/uploads\/2020\/07\/cmswire.jpg","contentUrl":"https:\/\/sundaysky.com\/wp-content\/uploads\/2020\/07\/cmswire.jpg","width":860,"height":570,"caption":"CMSWire"},{"@type":"BreadcrumbList","@id":"https:\/\/sundaysky.com\/jp\/blog\/cant-you-just-get-along-cio-cmo-no-strong-bond\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sundaysky.com\/jp\/"},{"@type":"ListItem","position":2,"name":"Blogs","item":"https:\/\/sundaysky.com\/jp\/blog\/"},{"@type":"ListItem","position":3,"name":"Can’t You Just Get Along? CIO, CMO = No Strong Bond"}]},{"@type":"WebSite","@id":"https:\/\/sundaysky.com\/jp\/#website","url":"https:\/\/sundaysky.com\/jp\/","name":"SundaySky Video Platform","description":"Transforming Customer Engagement with Video","publisher":{"@id":"https:\/\/sundaysky.com\/jp\/#organization"},"alternateName":"SundaySky","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sundaysky.com\/jp\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/sundaysky.com\/jp\/#organization","name":"SundaySky","url":"https:\/\/sundaysky.com\/jp\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/sundaysky.com\/jp\/#\/schema\/logo\/image\/","url":"https:\/\/sundaysky.com\/wp-content\/uploads\/2022\/11\/Sundaysky-logo-02.png","contentUrl":"https:\/\/sundaysky.com\/wp-content\/uploads\/2022\/11\/Sundaysky-logo-02.png","width":1920,"height":1080,"caption":"SundaySky"},"image":{"@id":"https:\/\/sundaysky.com\/jp\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SundaySkyVideo","https:\/\/x.com\/sundaysky","https:\/\/www.linkedin.com\/company\/sundaysky\/","https:\/\/www.instagram.com\/sundayskyvideo\/"]}]}},"_links":{"self":[{"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/blog\/17676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/comments?post=17676"}],"version-history":[{"count":0,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/blog\/17676\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/media\/1079"}],"wp:attachment":[{"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/media?parent=17676"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/industry?post=17676"},{"taxonomy":"use_case","embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/use_case?post=17676"},{"taxonomy":"blog-topic","embeddable":true,"href":"https:\/\/sundaysky.com\/jp\/wp-json\/wp\/v2\/blog-topic?post=17676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}