{"id":17555,"date":"2016-02-22T17:56:58","date_gmt":"2016-02-22T17:56:58","guid":{"rendered":"https:\/\/sundaysky.com\/blog\/partnering-up-with-the-customer-communications-leader-gmc-software\/"},"modified":"2025-02-18T17:40:28","modified_gmt":"2025-02-18T17:40:28","slug":"partnering-up-with-the-customer-communications-leader-gmc-software","status":"publish","type":"blog","link":"https:\/\/sundaysky.com\/jp\/blog\/partnering-up-with-the-customer-communications-leader-gmc-software\/","title":{"rendered":"Partnering Up with THE Customer Communications Leader, GMC Software"},"content":{"rendered":"

Today, we announced an exciting partnership with\u00a0GMC Software (GMC)<\/a>, who was recently\u00a0named\u00a0a leader for its third year in a row in Gartner’s Magic Quadrant for Customer Communications Management Software<\/a>. (BTW, congrats you guys!)<\/strong><\/p>\n

After seeing\u00a0wild success and proven business results with SmartVideo solutions that\u00a0welcome new customers, explain processes and deliver customer support messages that matter to the consumer,\u00a0we are teaming up with GMC to offer SmartVideo technology for customers designing communications using GMC Inspire<\/a>:<\/p>\n

\u201cJoint customers of GMC and SundaySky are now able to enable personalized video to existing and new content streams using a simple drag-and-drop from within GMC Inspire,\u201d said Scott Draeger, vice president of product marketing at GMC Software. \u201cThis capability provides a seamless customer experience, allowing enterprises to enable personalized video as a new communication channel while maintaining consistency in branding, messaging and compliance.\u201d<\/p>\n

GMC Inspire is a leading customer communications management solution that allows enterprises to pull information from various internal systems to design and generate monthly statements, contracts, quotes and other customer communications and deliver them via print, fax, online, social media, email, text, mobile and other emerging channels.<\/p>\n

\u201cCommunicating to customers on a one-to-one level fosters stronger customer bonds and a deeper level of brand loyalty that businesses continuously strive for. SundaySky\u2019s technology allows enterprises to engage individuals with the most compelling medium\u2014video\u2014at key touch points across the customer lifecycle, such as quote abandonment, the onboarding process, monthly billing statements and contract renewals,\u201d said Jeff Hirsch, chief marketing officer at SundaySky. \u201cSupporting customers by sharing the most relevant information improves the customer experience while reducing support costs related to such customer transactions. The entire experience is tailored to the individual in a format that is engaging, easy to understand and actionable.\u201d<\/p>\n

If you’re\u00a0an enterprise using GMC Inspire software, reach out to\u00a0us<\/a><\/span> and we’ll show you how enabling\u00a0personalized video within your existing customer communications\u00a0will drive additional value where you need it.<\/h4>\n","protected":false},"excerpt":{"rendered":"

GMC Software and SundaySky partner up, allowing enterprises to enable personalized video within their customer communications, further enhancing the customer experience.<\/p>\n","protected":false},"author":7,"featured_media":19967,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"industry":[],"use_case":[],"blog-topic":[90],"class_list":["post-17555","blog","type-blog","status-publish","format-standard","has-post-thumbnail","hentry","blog-topic-partnerships"],"acf":[],"yoast_head":"\nPartnering Up with THE Customer Communications Leader, GMC Software | SundaySky<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sundaysky.com\/jp\/blog\/partnering-up-with-the-customer-communications-leader-gmc-software\/\" 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