Travel / Welcome & Onboarding

Atlantis Paradise Island | Welcome and Onboarding

Atlantis Paradise Island utilizes SundaySky’s video-powered experiences at key moments to create anticipation before guests arrive at the resort. Individualized videos share relevant information on guest accommodations, reservation dates and trip package details. By sharing video-powered experiences pre-arrival, Atlantis Paradise Island creates excitement and encourages guests to make reservations for activities, entertainment and dining so that guests can make the most of their stay.

Benefits

  • More revenue per customer
  • Cancellation rate reduction
  • Customer experience impact
  • Brand impact

Audience

Guests booked for future stay

Touchpoints

Immediately after booking, 14 days prior to arrival and one week prior to arrival

Channels

Email

Customer

Atlantis Paradise Island

Industry

Travel

Solution

Welcome & Onboarding

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